If the catalog indicates that an item the Library should have has not been checked out, but it is not on shelf, patrons can email Chelsea Frandsen. If the item is found, the patron will be notified by email. Missing books searches may take up to two weeks. Students may find the item quicker by checking the maroon “reshelving” shelves near where the item is usually shelved, by checking near the copy machines, and by checking on the study tables. After a student has verified that the item really is missing, it can be requested through ILL without penalty.